Medicalincs LLC

Rockville, MD 20850

(240) 800-6303

Medicalincs

EXPERIENCED HEALTHCARE ADVISORY & MANAGEMENT SERVICES

About Us

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Why us? ... Experience You Can Count on

 Medicalincs LLC brings a unique understanding of healthcare delivery systems across healthcare settings & payer groups; and in-depth experience applying strategic fusion of clinical, business, and technical expertise -- to drive comprehensive and tried-and-true lasting solutions to advance networks and population health management

Our areas of expertise include:

 

  • Managed Care & Care Value  
  • Care Delivery Model Transformation Implementation
  • Quality Improvement & Patient Safety
  • Program Management & Change Management
  • Program Evaluation & Data Analytics
  • Organizational Development & Strategic Planning


 Guided by over 25 years of industry experience through the healthcare transformation journey, our experts now share our passion by helping others. As senior strategists we pair innovative thinking with tried-and-true management & consulting skills.  

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Who we are

 Medicalincs LLC (Medicalincs) is a specialized healthcare advisory & management services firm that supports commercial and government health organizations by providing  tailored and unique application of healthcare delivery systems integration methodologies that drive comprehensive & sustainable solutions. Medicalincs is a certified minority, woman-owned firm founded in 2013 and launched in 2017.  

  

 Chief Executive Officer and Founder - Dr. Nkem Okeke, is a Physician Executive with more than 20 years experience in patient-centered care, telehealth, health insurance, health policy, health systems operations, & population health management. She has experience working with multiple public & private health systems including Fortune 500 corporations, and Federal & State health agencies. Dr. Okeke has triple-masters’ degrees in Public Health, Business Administration, & Project Management (MPH, MBA, MSPM); and she is certified in Change Management, Data Analytics, & Quality Improvement. 

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Mission - Philosophy - Approach

​OUR MISSION:  At Medicalincs, our mission is to improve organizational performance -- that promotes cost-effective and continually improved care delivery -- by connecting silos to sustain systems that preserve & save lives”.


OUR PHILOSOPHY:  To make a difference, you need to be THICK - Trusted, Hearty, Innovative, Committed, & Kaizen!


OUR APPROACH: The Medicalincs E.A.I.D©  is a Management & Learning model that draws from the industry-standards and best practices - with innovative enhancements from years of experience and lessons learned in implementation across several healthcare systems/spheres – in both provider and payer settings across commercial, non-profit, and government settings. 

TEAM SPOTLIGHT

CEO, Medicalincs LLC

Nkem Okeke, MD, MPH, MBA, MSPM | Chief Executive Officer

Chief Executive Officer and Founder - Dr. Nkem Okeke, is a Kaizen-Spirited Healthcare Executive with  17+ years of experience in patient-centered care, health insurance/managed care, health policy, health systems operations, telehealth, community services,  & population health management. Her passion is to support healthcare leaders & agencies improve and better integrate health care delivery processes --- and save lives! 


She has led large multi-faceted programs in multiple public & private health systems including Fortune 500 corporations, and Federal & State health agencies  including: Kaiser Permanente,  Johns Hopkins,  Veterans Health Administration, Military Health System, and Center for Medicare and Medicaid --  to help transform care delivery & optimize enterprise-wide business processes to improve care access, quality outcomes, and patient experience.


Dr. Okeke is a trained primary care physician with triple-masters’ degrees in Public Health, Business Administration, & Project Management (MPH, MBA, MSPM). She is also certified in Change Management, Data Analytics, & Quality Improvement. 

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Angelica Ortman, MHA, MBA, PhD-c | Senior Associate

 Ms. Ortman has over 6 years of practice transformation/payer experience and over 3 years' experience in Medicare Advantage & STAR, Quality Improvement program management. She serves as a subject matter expert on the Centers for Medicare and Medicaid (CMS) quality performance programs and regulatory requirements​. Area of expertise highlights include:

  • Data Analytics: Experienced in reviewing and analyzing quantitative and qualitative risk-adjusted claims data to provide recommendations for improvement and ensure that desired outcomes and benchmarks are met
  • Utilization Management: Experienced in Intake Coordination for Inpatient Utilization Management - coaching and mentoring staff on resolution of complex issues with care transitions efforts​
  • Provider/Staff Training: Experienced in conducting provider training on Medicare Advantage care model and elements of quality of care improvement;  and practice transformation 
  •  Project Management: Has over 4 years hands-on  project management experience - overseeing the development and maintenance of project deliverables including: project plans and reports 

Ms. Ortman has dual masters degrees in Health Administration & Business Administration, and a PhD candidate in Health Services.

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Maria Uriyo, Ph.D., MHSA, CCMP, PMP | Senior Associate

Dr. Uriyo has over 7 year of Managed Care (Payer) Experience. She served as  NCQA accreditation manager with Johns Hopkins Health Care - responsible for designing, establishing and implementing a global accreditation and regulatory management program. She also provided guidance for the Appeals Department in improvement effort for appeals research and triage intake area by applying industry-standard QI methodologies.  Area of expertise highlights include:

  • Quality Improvement/Data Analytics: Experienced in providing oversight and hands-on support for the QI Analytics Center of Excellence; and risk-adjusted claims data analysis to identify cost-saving and improvement opportunities. She is experienced in applications such as  SAS and SQL to conduct step-wise regression analysis on HEDIS and JHHC ACG data to identify potential drivers that influence poor adherence 
  • Healthcare Disparities: Led pilot research efforts to identify root causes of healthcare disparities and develop innovative solutions.​
  • Program Management & Staff Training: Led  several quality improvement projects and supported training in quality improvement for different levels of audience by preparing educational materials, conducting teleconferences, and one-on-one training


Dr. Uriyo has a Masters degree in Health Systems Administration; and a PhD in Nutrition Science. She is also a certified Project Management Professional and Change Management Practitioner.

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Kyanni Fleming, MBA, MS, BSN, RN | Senior Associate

 Ms. Fleming is a mission-driven and compassionate licensed professional with over 16 years of experience in Nursing and 7 years in various leadership capacities. She has experience in hospital/clinical environments, government agencies, home health care and the health insurance sectors. She likes to create a culture of trust and accountability, to build collaborative and effective partnerships that increase internal and external organizational engagement. These collectively, significantly reduce inefficiencies and costs.  Area of Expertise highlights include:

  • Practice Transformation/Managed Care Experience: Experienced Director of care management managing a team of care coordinators supporting  several population health transformation initiatives and primary care medical home models.
  • Clinical/Data Analytics: Experienced in data-driven process improvement - working  with providers to correlate clinical data and claims data, identify improvement steps and track performance improvement​
  • Provider/Staff Training: Experienced in training clinical & administrative staff on care delivery improvement 


 Ms. Fleming is a Registered Nurse with a Bachelors degree in Nursing, and dual-Masters degree in Business Administration & Health Services Leadership & Management. She is also a certified massage therapist. 

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Regina Richardson, RN, BSN, MBA, CCM | Senior Associate

Ms. Richardson has over 20 years of experience in Patient Care & Care Management. She has provided direct patient care & care management and managerial oversight for Complex Case and Disease Management programs​. Area of Expertise highlights include:


  • Practice Transformation/Managed Care Experience: Experienced Sr. Director of care management managing a $15M budget, and led multiple Payer-reform care delivery transformation initiatives and primary care medical home models; including JCHIP Implementation​


  • Clinical/Data Analytics : Experienced in analyzing risk-adjusted claims data to identify cost-saving and improvement opportunities and worked with providers to correlate clinical data and claims data, identify improvement steps and track performance improvement​


  • Provider/Staff Training: Experienced in training clinical & administrative staff on care delivery improvement 


Ms. Richardson is a Registered Nurse with a Bachelors degree in Nursing, and a Masters degree in Business Administration. She is also certified in care management.

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Sharlene Choi, BS | Associate

 Ms. Choi  is an effective leader with academic and professional experience in quantitative data collection/analysis, patient care, health care policy, and community development. She  is passionate about working as a team to tackle healthcare disparities and to improve access, quality, and cost of care, so fewer people have to choose between making a living and their own health. She hopes to empower patients to play an active role in their health, instead of waiting until they are seriously ill before seeking care. Ms. Choi has experience working in hospitals and clinics, government agencies, research labs, and community development. Area of expertise highlights include: 

  • Data Analytics: Experienced in reviewing and analyzing quantitative and qualitative data to measure desired outcomes and provide future direction via areas of improvement. Experienced in applications such as STATA, R, and Excel/VBA.
  • Project Management: Experienced in project management, including overseeing timeline and development of project deliverables in a workstream and supporting project production, expansion, and analysis.

Ms. Choi has a Bachelor's degree in Neuroscience & Behavior and Economics. She is planning to pursue medical school.